Refund policy

All purchases are final. No returns or size changes after shipment. If you receive wrong size or product , please contact us and we will be happy to help. Onewaystudios is not responsible for any lost, unclaimed , or damaged packages and recommend contacting the carrier of the package for more information Thank you for you're understanding.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

For help, you can contact us at joneskevell671@gmail.com. Please note that it may take 1-2 business days for reply


You can always contact us for any question at joneskevell671@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged etc and we will take a look.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at joneskevell671@gmail.com.